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SHOP POLICY

Politique de livraison

DELIVERY POLICY

Delivery policy section. Inform your customers about your delivery methods, packaging options and prices. Favor clear and simple language to establish a climate of trust and build customer loyalty.

Second paragraph of your shipping policy section. Click here to add your own text. Click “Edit Text” or double-click here to add details about your policy and customize the font. Use this space to give a little more information about yourself.

Politique de retours

RETURNS POLICY

Return policy section. This is the ideal space to inform your visitors of the return conditions for items they purchase on your online store. Offer a clear returns policy in order to establish a relationship of trust with your customers and allow them to purchase with peace of mind on your site.

 

Second paragraph of your returns policy section. Click here to add your own text. Click “Edit Text” or double-click here to add details about your policy and customize the font. Use this space to tell your story and present your business to your visitors.

Moyens de paiement

PAYMENT METHODS

- Credit/debit cards
- Paypal

- Offline payments

FAQ

FAQs

  • Why are FAQs important?
    FAQs are a great way to help visitors quickly find answers to common questions about your business and create a better browsing experience on your site.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer frequently asked questions about your business. For example, “Do you offer delivery?”, “What are your opening hours?”, “How can I book a service?”
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or in your Wix mobile app.
  • How do I add a new question/answer?
    To add a new question/answer, follow these steps: 1. From the Dashboard or Editor, click on the “Manage FAQ” button. 2. Click “Add”, then select “Question/Answer”. 3. Choose a category for your question/answer. 4. Save and publish. You can edit your FAQ at any time.
  • How do I edit or remove the “Frequently Asked Questions” title?
    From the Editor, go to the “Settings” tab of the FAQ. From the Wix Owner app, go to the Site & App tab.
  • Can I add an image, video or GIF to my FAQ?
    Yes. To add media, follow these steps: 1. From the Dashboard or Editor, click on the “Manage FAQ” button. 2. Create a new question/answer or edit an existing one. 3. In the response text box, click the Video, Image, or GIF icon. 4. Add the media from your library then save.
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